C & J Secretarial Services - Terms & Conditions
1.A signed contract stating the details of work required and agreed charges is required before commencement of any work
2.A quotation will normally be returned within 24 hours.This excludes weekends and bank holidays
3.A deposit of 30% may be charged and must be paid prior to work
commencing.
4.Monthly retainers must be paid for in advance.
5.There is a minimum charge of 1 hour for all work
6.All charges are to the nearest 30 minutes and charged on a monthly basis.
7.Any additional work required by the client will be invoiced separately
8.Miscellaneous invoices will be invoiced separately, i.e. telephone charges / stationery / postage etc.
9.Payment is to be made 14 days on receipt of invoice. Failure to pay the invoice within 14 days will result in a reminder being sent. If after this reminder payment has still not been made then interest will be charged at a rate of 10%. Unless an agreement between the client and C & J Secretarial Services has been made setting out different terms.
10. Payment should be made by cash, cheque or BACS transfer.
11. If a cheque is returned “unable to pay” the client will be responsible for any charges incurred.
12. C & J Secretarial Services is not VAT registered.
13. All postage will be charged to the client.
14. Errors found on work submitted will be changed free of charge unless client has dramatically altered the work.
15. C & J Secretarial Services cannot be held responsible for any work lost due to unforeseen circumstances although every effort will be made so that this does not occur.
16. Documents will be set out in font 11 Arial unless client states otherwise.
17. All charges are subject to a yearly review
18. All work is treated in the utmost confidentiality and will not be discussed with a third party
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